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AI-driven scheduling and task management: How Indigo Books transformed retail operations

 

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At NRF 2025, Lisa Nordin, Vice President of Retail Experience & Operations at Indigo, and Laurence Painell, Chief Product & Technology Officer at Quinyx, took the stage to discuss how Canada’s largest bookstore transformed its scheduling and task management to enhance employee satisfaction and operational efficiency.

Watch their session on-demand to discover: 

  • The impact of AI-powered demand forecasting
  • Strategies to tackle labor law compliance
  • The power of Quinyx’s mobile-friendly platform
 
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Empowering Retailers with Smarter Workforce Management

Quinyx’s AI-driven workforce management platform is built specifically for retailers to optimize scheduling and compliance, reduce labor costs, and enhance employee engagement. Discover how you can achieve higher efficiency and profitability while maintaining high customer service standards.

  • Optimize Scheduling: Ensure the right staff is in place at the right time.
  • Boost Employee Engagement: Keep teams motivated and reduce turnover.
  • Real-Time Data: Make smarter, faster decisions with insights into labor trends and performance.
Empowering Retailers with Smarter Workforce Management

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Take a self-guided tour of our AI-powered platform and discover how our technology can help you achieve a flexible, engaged, and optimized retail workforce.

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Take a self-guided tour of our AI-powered platform and discover how our technology can help you achieve a flexible, engaged, and optimized retail workforce. (1)
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