State of the UK Frontline Workforce 2023

What do 3,000 UK frontline workers think about their future? In a time where economic uncertainty remains top of mind, the real actions that drive long term success, engage your frontline, and make them stay, go beyond simply offering higher pay.

Workers want opportunities to grow and advance. They are in need of a better work-life balance and the right tools to support their work.

• 80% are without the tech at work to be able to swap shifts
• 70% have missed a shift due to miscommunication
• 53% of frontline workers feel stressed while on-the-job